US Customer Support Representative

US Customer Support Representative
Job Description for part-time position


Are you great with customers? We are seeking a Customer Support Representative to provide first class, frontline service support to our US customers. If you’re a team player with a can-do attitude, we’d love to hear from you!
Skills
• Strong customer service work experience
• Strong computer skills
• Exceptional oral and written communication skills
• Effective time management skills with ability to prioritize and execute tasks in a high-pressure environment
• Must be a proactive individual with a "can do" attitude to provide first class customer service experience
Qualifications
• College Degree, preferably in business administration
• Understanding of customer support processes and procedures, including communicating effectively with customers
• 3 years experience in customer service or sales or other human service field
• Preferable experience working with: technical products , OEM electronics and SW, healthcare devices
• Excellent troubleshooting skills
• Good listening skills

If you take pride in being a part of a team that delivers high quality solutions to valued customers, then we would like to hear from you.

CV and cover letter should be sent to: Betsy@masig-kime.com.
Please indicate in subject line: for Shekel.

Only qualified applicants will be answered.


COMPANY DESCRIPTION Shekel Electronic Scales Ltd. is a leading global provider of electronic scales, force measurement applications, and weighing systems. Our effective combination of sophisticated software and core engineering technology offer innovative solutions for all OEM weighing needs. For more information about the company, please see: www. Shekelonline.com